What is your return policy?

We want you to love your womolighting purchase! If you are not satisfied, you can return your item within 30 calendar days of receipt for a refund or exchange. The item must be in its original condition and packaging. Please note that shipping costs are non-refundable. To initiate a return, please contact our customer service at the following email address: contact@womolighting.fr for instructions.

Please refer to our refund policy for more details.

Yes, you can cancel or modify your order within 24 hours of its validation. Please contact our customer service as soon as possible by email at: contact@womolighting.fr. After 24 hours, your order may already be in processing, and modifications might no longer be possible.

We accept the following payment methods for your convenience:
1. Credit/Debit Cards (Visa, MasterCard, American Express, etc.)
2. PayPal
3. Apple Pay
4. Google Pay

To check the status of your order, please visit https://womolighting.fr/apps/17TRACK or click "Track Your Order" at the bottom of any page. Enter your email and order number (e.g., #4150) to see the latest updates.

We want to fix any problems with an incorrect, defective or stained item immediately. As soon as you notice an incorrect, defective or stained item, please contact our customer service with: 1) the order number 2) the item name or SKU number or photos 3) a description of the problem and some clear photos. We will respond as soon as possible.